Field Service Engineer 1

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Summary

Location

Bengaluru, India

Work

Full-time

Experience

Senior

Key Benefits
401k Retirement
Full Health Coverage
Paid Parental Leave
Tuition Reimbursement
Training Programs
Employee Assistance Program

About this Job

Job Summary:

Emerson is looking for a skilled Instrumentation Engineer who is eager to grow, develop, and expand their professional expertise. This role offers the opportunity to work with advanced automation technologies and contribute to mission-critical projects.

As a Senior Service Engineer, you will be part of a dynamic team responsible for:

  • Executing preventive maintenance activities to ensure system reliability and performance.
  • Performing troubleshooting and diagnostics on DeltaV DCS systems to resolve technical issues efficiently.
  • Carrying out logic and graphics modifications to optimize system functionality and meet customer requirements.
  • Supporting expansion project execution, ensuring seamless integration and compliance with industry standards.
  • Strong diagnostic and problem-solving skills in automation systems, Ability to work independently and collaboratively in customer-facing environments

This position is ideal for professionals, enjoy solving complex technical challenges, and are committed to delivering high-quality service to customers.

For this role you will need:

1. Will be responsible for 40 DeltaV Systems install-base in Karnataka Location. 2. Currently 25 Systems are under maintenance contract and running Billing Value: 165 KUSD (Approx.) Yearly with OE % >85% . 3. Total 15 System Maintenance Contract Execution will be allocated to this resource (Total Billing Value will be Approx. 160 KUSD Yearly) 4. Total around 192-210 days site visit will require for serving the service agreements with respective customer at Hyderabad Location.

Technical : Team Member / Self-directed contributor. Part of a team but can work independently.

Interaction : Receives guidance from a mentor, interfaces with others in the team to complete assignments as needed / Leads interactions with other sites and departments to complete project objectives

Mentoring: Nil / Mentor to Service Engineers or TechniciansPlanning : Participates in short-term decision planning period (days) / Medium term decision planning period (weeks-months)

Customer : Limited customer interface. Works with a team; alongside a more senior engineer as needed. / Independent customer or sales force interface

TECHNICAL DISTINCTION + BU Specific : Demonstrates qualification in technical-service field. / Independent completion of service activities

Industry Awareness : Takes initiative to learn industry, project, service, EPM market, customer market, business requirements

Providing Solutions : Takes direction from Senior Service Engineer for small service projects / Has a high level of general knowledge and has a service specialization - certification identified and is continuing to develop skills in this product & certification area.

Improving the Process : Learns and uses process improvements / Implement Process Change Work

Technical Skills / Knowledge Required :

Knowledge of Distributed Control System (DCS) - Basic Requirement.

Knowledge of Pharma / Chemical Industry / Refinery is an added advantage.

Knowledge of Batch, Profibus, Foundation Fieldbus, Networking, Safety Systems preferred.

Knowledge of Basic Cybersecurity requirements as per ISA Standards (Not Mandatory)

Our Culture & Commitment to You:

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives - because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

About the Company

Emerson Career Site logo

Emerson Career Site

Public Company
Industrial ManufacturingRobotics Hardware & ComponentsRobotics Software & AI

Emerson is a leading global technology, software, and engineering company providing innovative solutions for customers in industrial and commercial markets. We help customers in the world’s most essential industries solve the biggest challenges of modern life. Every day, our global workforce fulfills our unified Purpose and lives out the Values we hold close as an organization: Integrity, Safety & Quality, Support Our People, Customer Focus, Continuous Improvement, Collaboration, and Innovation. Across the globe, we are united by a singular Purpose: We drive innovation that makes the world healthier, safer, smarter, and more sustainable. We invest in our employees to ensure they have the marketplace knowledge, skills, and competencies to bring this Purpose to life while competing and leading in a global economy. Our training programs focus on end-to-end development, from onboarding through senior leadership. Our success is measured by the positive impact we make on people, our communities, and the world through our unwavering focus on environmental, social, and regulatory progress. Learn more about us! Flexible and competitive benefits plans offer you the right options to meet your individual and family needs: medical insurance plans, dental and vision coverage, 401(k), tuition reimbursement and more. We also provide you flexible time-off plans, including paid parental leave, vacation, and holiday leave. This philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place.

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