CNC Field Service Engineer

We're recruiting a CNC Field Service Engineer forone of our clients, who is a leading manufacturing company based in Dubai, UAE.

About Our Client:

Our client is a leading manufacturing company based in Dubai, UAE, specializing in delivering innovative industrial solutions across diverse sectors. With a strong commitment to quality, operational excellence, and advanced manufacturing technologies, the company has established a solid reputation for delivering high-performance products and integrated production solutions.

Key Responsibilities:

• Install and commission new CNC machines at customer sites, including assembly, alignment, leveling, calibration, wiring, and final testing to ensure the machines are fully operational

• Perform planned preventive maintenance and provide reactive breakdown support to minimize machine downtime

• Diagnose and troubleshoot complex technical issues involving mechanical, electrical, hydraulic, pneumatic, and CNC control systems

• Read and interpret technical drawings, electrical schematics, and PLC (Programmable Logic Controller) ladder diagrams to carry out repairs and maintenance

• Provide technical training to customer personnel on the safe and efficient operation and maintenance of CNC equipment

• Prepare detailed service reports documenting hours worked, installations completed, repairs performed, parts used, and technical recommendations

Requirements

• Bachelor's degree in Mechatronics, Electrical Engineering, Mechanical Engineering, Industrial Automation, or a related field

• Minimum 5 years of experience in CNC machine installation, commissioning, maintenance, and troubleshooting

• Hands-on experience with CNC milling machines is mandatory

• Experience working with machine tool manufacturers, CNC distributors, or authorized service providers is preferred

• Experience in customer-facing field service roles

• Strong knowledge of FANUC CNC systems and software maintenance functions

• Strong knowledge of Siemens SINUMERIK controllers (828D, 840D, and SINUMERIK ONE) and their software maintenance functions

• Knowledge of CNC parameter backup, restoration, and recovery procedures

• Knowledge of PLC diagnostic tools and troubleshooting techniques

• Knowledge of servo and spindle drive diagnostics

• Knowledge of CAD/CAM software is an advantage

• Valid UAE driving license (preferred or mandatory, as per company policy)

• Willingness and ability to travel across the UAE and GCC countries

• Good command of written and spoken English

Benefits

• Competitive Salary

• Employee Benefits as per the UAE Labor Law