Technical Support Specialist – Autonomous Vehicles

Austin, TX | $20–$24/hr | Full-Time

Join the growing autonomous vehicle industry and help support a cutting-edge vehicle fleet in Austin.

We’re hiring a Technical Support Specialist to troubleshoot technical issues, support vehicle operations, and help keep the fleet ready for daily operations.

Available Shifts

5-day work week:

• 1st Shift: 4:00 AM–12:00 PM

• 2nd Shift: 11:00 AM–7:00 PM

• 3rd Shift: 6:00 PM–1:00 AM

What You’ll Do

• Troubleshoot and triage technical and vehicle-related issues

• Use Unix/Linux command line to investigate issues and review logs

• Support vehicle dispatch and fleet readiness

• Perform vehicle startup and shutdown procedures

• Monitor charging and system readiness

• Perform basic vehicle maintenance and minor technical troubleshooting

• Document and escalate issues to engineering teams

• Use Slack, ticketing systems, and other computer tools for daily operations

• Respond quickly to operational, technical, and safety-related issues

• Move and occasionally drive vehicles as needed

Requirements

• 1+ year of technical support, operations support, fleet support, or similar experience

• Valid driver’s license held for at least 3 years

• Strong driving experience and confidence in different road and weather conditions

• Experience with vehicle dispatch, fleet readiness, startup/shutdown procedures, or similar operational tasks

• Basic vehicle maintenance, routine service, mechanical, or technical troubleshooting experience

• Comfortable responding quickly to technical or safety-related incidents

• Comfortable using Unix/Linux command line

• Strong computer and software skills

• Experience with Slack and ticketing systems such as Jira or YouTrack preferred

• Strong communication, organization, and problem-solving skills

• Able to lift up to 50 lbs

• Comfortable working on-site around vehicles

• Comfortable with the $20–$24/hour pay range

Why Join?

• $20–$24/hour

• Full-time, 5-day schedule

• Multiple shifts available

• Work directly with autonomous vehicle technology

• Build experience across technical support, fleet operations, and vehicle systems

• Simple hiring process: 1 on-site interview

If you have technical skills, driving experience, and enjoy hands-on problem solving, apply today.