Senior Program Manager - Robotics Deployment and Experimentation

As a Senior Deployment and Experimentation Lead of New Technology Introduction, you will be the primary point of contact for internal customers and partners. You will engage customers to understand and document business requirements, drive problems solution and manage implementation programs. You will balance business needs with technical constraints, striving to find the right solution for each customer while maintaining a strong focus on standards, scalability and supportability. You will implement technical approaches, and direct cross-functional efforts to meet ambitious timelines. You will also strategically drive continuous improvement, develop program documentation and influence the technical roadmaps. The ability to build productive relationships with colleagues and customers at remote sites around the world will make you successful in this role. You will frequently travel (50-75%) to various Fulfillment Center locations in Europe. There will also be an element of international travel when required.

Key job responsibilities

• Manage operational relationships with support teams and internal operations business partners to drive increases to Robotic asset performance.
• Identify business risks and needs of new products to successfully stand-up a maintenance program.
• Demonstrated analytical and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases.
• Effectively interact and collaborate with Customers, Project Sponsors, Technical Program Managers and multiple internal teams to define and deliver complex solutions.
• Proactively recognize and drive opportunities to simplify processes.
• Contribute to and influence technical designs.
• Drive effective teamwork, communication, collaboration and commitment across multiple disparate groups with competing priorities.
• Lead the effective and efficient delivery of large, complex technical projects and programs.
• Anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance business needs with technical constraints.
• Identify, assess, track and mitigate issues and risks at multiple levels.
• Create, maintain and disseminate program information to stakeholders.

A day in the life Amazon Benefits: Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan

About the team The RME NTI team manages the introduction of new equipment into the maintenance engineering teams portfolio. We aim to improve the reliability and maintainability of new equipment being introduced into our fulfillment network. Basic Qualifications: - Experience and strong technical background in relevant fields of automated or non-automated material handling equipment - Bachelor's degree in Computer Science, Engineering, a related field, or equivalent experience - Experience managing programs across cross-functional teams, building processes and coordinating release schedules - 5+ years of product or program management experience including scope, schedule, budget, quality, along with risk and critical path management experience Preferred Qualifications: - Master's degree in engineering, mechanical, operations, supply chain, business administration, or equivalent STEM field - Experience in Lean Management, Six Sigma and other operations engineer tools - Experience working directly with engineering teams - Experience building and evaluating system-level technical design - Experience in automated conveyors systems and controls, electrical and electronic principles, blueprint and electrical schematic reading, CMMS programs, preventive maintenance procedures, industrial electrical, industrial controls , industrial electronics - Experience developing and testing mechanical robotics equipment

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, MA, Boston - 119,600.00 - 161,700.00 USD annually USA, TN, Nashville - 107,600.00 - 145,600.00 USD annually USA, TX, Austin - 119,600.00 - 161,700.00 USD annually