Field Service Technician

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Summary

Location

Suwanee (Hybrid)

Work

Full-time

Experience

2+ years

Key Benefits
401k Plan
Referral Bonus
Stock Options
100% Paid Health
100% Paid Life Insurance
100% Paid Disability

About this Job

Mujin is the future of industrial robotic systems in production and distribution environments. Our technology gives robots perception and awareness, enabling them to take on more advanced tasks. Our aim is to revolutionize the use of robotics within industry to free human resources from labor intensive tasks to focus on more intellectual challenges.

As a Field Service Technician at Mujin, you will play a critical role in providing remote and onsite support. In this role, you will be responsible for troubleshooting and repairing mechanical and electrical industrial robotic systems. Your duties will include performing preventive maintenance, reading technical documents, basic robotic programming, troubleshooting programs, and effectively communicating with customers and managers.

Responsibilities:

· Set up industrial robots, demo cells, end effectors, cameras, lighting, compressed air, robot controllers, and vision systems

· Execute robot systems demos for customers

· Provide support for systems deployed to remote customer sites

· Support installation and configuration of Mujin controller and other equipment at customer sites

· Design custom metal parts for fabrication such as robot hands, robot cells, robot pedestals, demo frames, camera mounting plates, vacuum gripper parts, etc.

Requirements:

· Positive attitude and ability to thrive in an environment of rapid change, natural curiosity and elevated observational skills in the workplace

· Bachelor’s degree in robotics, engineering, or related field desired. Alternatively, an associate degree and/or relevant certifications with at least five years of relevant professional experience will be considered.

· 2+ years of engineering experience, preferably with electromechanical focus in a warehouse automation setting

· Industrial design experience (electrical or mechanical), and ability to generate CAD models or electrical drawings (Autodesk Inventor and AutoCAD is a plus)

· Ability to read specification sheets and purchase necessary mechanical and electrical components from suppliers

· Experience in the safeguarding, maintenance, and manipulation of industrial robots

· 100% rotating travel between local facilities, with ability to work off-shifts (including weekends) as required by project demands, allowing you to provide onsite support and engage with customers effectively

· Hands-on experience with six and seven-axis robot arm task creation, conveyor belt systems, industrial sensors, industrial laser cutting, CNC, etc.

· Coding proficiency in C++, Python, and other languages using Linux, PLC experience

· Work experience in design, research, and/or development in a manufacturing related company

· Familiar with industrial safety best practices regarding robotic systems

· Experience with compressed air systems and air capacity sizing

Physical Demands/ Work Environment:   

  • Travel Requirement: Up to 50%

  • Periods of sitting at a desk and working on a computer 

  • Willingness to work in a warehouse setting

 

This Position Description is intended to describe the essential job functions, the general supplemental functions and the essential requirements for the performance of this job. It is not to be construed as an exhaustive statement of all supplemental duties, responsibilities, or non-essential requirements.

Mujin is proud to be an Equal Employment Opportunity employer.

This role is not eligible for sponsorship.

Attention Applicants:

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know.  Likewise, if you are limited in the ability to accessor use this online application process and need an alternative method for applying, we will determine and alternate way for you to apply.  Please contact our Recruiting Team at careers@mujin-corp.com for assistance with an accommodation.  These contact tools may be used only by individuals with a disability for accommodation requests. 

This contact should not be used to inquire as to the status of an application. 

Great Company! Great Benefits! When working with Mujin, enjoy:

  • 100% Company paid Medical, Dental, Vision option plus the opportunity to buy-up some benefits beginning the 1st of the month after hire!
  • 100% Company Paid Life Insurance & Voluntary Benefits
  • 100% Company Paid Long and Short-Term Disability
  • 15 Paid Time Off (PTO) days beginning your 1st year!
  • 11 Paid Holidays, including (2) Floating Holidays!
  • 401(k) Plan!
  • Parental Leave Benefits!
  • Health Savings Account (HSA) option with HDHP!
  • Flexible Spending Account (FSA) options for Medical and Dependent Care!
  • Referral Bonuses!
  • Company Stock Options in many roles!

About the Company

Mujin logo

Mujin

Privately Held
Logistics & WarehousingAutomotive ManufacturingIndustrial ManufacturingRobotics Software & AI

Mujin is a robotics technology company based in Tokyo, Japan, founded in 2011. The company focuses on addressing labor shortages through intelligent robotics automation. Mujin specializes in developing advanced robot controllers, particularly the MujinController, which serves as a common platform for industrial and collaborative robots in logistics and pick-and-place applications. Mujin's core innovation is its full-stack software platform, MujinOS, which allows robots to perform various tasks autonomously without custom programming. This platform integrates perception, awareness, and decision-making, enabling robots to adapt to changing environments with minimal human intervention. The product suite includes the MujinController for real-time decision-making and a range of robotic solutions for tasks like palletizing, depalletizing, and unloading. With a global presence that includes offices in China, the United States, and the Netherlands, Mujin partners with major corporations to enhance automation in material handling and warehouse operations. The company's technology aims to improve labor productivity in sectors such as automotive manufacturing and logistics.

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