Field Service Technician

Join Dematic - A Global leader in Automation & Robotics !

At Dematic, we don't just offer jobs - we offer careers that move with you!

• Join a global leader at the forefront of automation, logistics & material handling
• Showcase your Industrial Electrical skills and Mechanical aptitude across key customer sites
• Full-time Field Service role - based across our customer sites throughout New Zealand

We offer:

Perks & Benefits

• Field based role with - Tools of trade items including fully maintained company vehicle, tools, uniform, mobile phone and laptop computer

• On the job training and certification in Working at Heights + Heights Rescue

• Special onboarding, shadowing and mentoring

• Fitness Passport - Discounted gym & pool access for you and your family

• Exclusive health cover via Medibank - 9% discount on corporate health plans designed to fit every lifestyle, life stage and budget

• Employee Referral Bonus - Earn extra $$ when you bring great talent onboard

• Novated Leasing & Salary Sacrificing Options

• Learning & Development - Study support and professional courses

• Corporate Discounts - On IT products and car rentals

• Paid Parental Leave + Purchase Leave Options

• Free Annual Flu Vaccination

Why Join Us?

• As aField Service Technician, you'll work with world-class solutions across large distribution centres, warehouses, and manufacturing operations.

• You'll thrive on troubleshooting and servicing mechanical equipment, supported by a team that generously shares their expertise-empowering you to become a true hero of industrial maintenance.

• Because you have proven ability to troubleshoot and resolve mechanical and electrical faults on high-tech material handling equipment including Automation (Conveyors), wrapping machines and AGVs

• Natural passion for delivering exceptional service

• General PLC experience in Siemens S7 and SCADA preferred but not mandatory (training will be provided)

• Compliance with OH&S requirements to maintain a safe workplace for yourself & your coworkers

• Be able to make decisions and work independently

• Career Development- We offer a clear path for growth and upskilling

• Would you like to join a global powerhouse in automation and robotics that genuinely supports your career growth and long-term success?

• Job Security- With an average tenure of 8-10 years, our team stays for a reason - we look after our people.

• Variety in Your Role- This hands-on role involves both electrical and mechanical maintenance and troubleshooting.

• **Team Culture & Safety -**Be part of a supportive, safety-first environment with a strong sense of team.

Tasks and Qualifications:

What We're Looking For:

• Electrical: Full NZ Unrestricted Electrical License (MUST have)

• Mechanical: Mechanical maintenance experience is highly regarded

The position will require participation in:

• Monday to Friday day shift

• One or two Saturdays per month at overtime rates

• On-call paid roster (for 7 days / every 4 weeks) – (including penalties)

• Solid mechanical aptitude with previous maintenance experience

• As a Field Service technician, you will be first respondent to breakdown notifications when on call

• Safety first attitude

• Experience with general PLC experience in Siemens S7 and SCADA preferred but not mandatory, training will be provided

• Strong communication skills with customers and internal stakeholders

• Be able to work independently, making confident decisions, and driving results

• Develop and maintain effective on-going relationships with key customers and teams

Why Dematic?

With over 200 years of innovation, over 11,000 employees worldwide and over 800 employees in Australia and New Zealand, Dematic is a trusted global leader in intelligent automated solutions. We're shaping the future of logistics, manufacturing, and warehousing - and you could be a part of it.

What Makes Dematic a Great Place to Work?

• Employee Engagement at 80% - We listen, we act, and we care

• Average tenure is 8-10 years, with 12% internal promotions and transfers annually because we actively invest in developing our people - We grow from within

• 30% of New Hires Are Referrals - Our people love it here and bring their friends

How to Apply Ready to make a move? Click 'Apply' and submit your resume and cover letter.

(PLEASE NOTE: Applications will be reviewed from 5th January 2026)

Shortlisted applicants will be contacted and may be required to complete a police check and pre-employment medical, including drug and alcohol testing.

Note: New Zealand working rights are essential for this role.