Field Service Specialist

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Summary

Location

Cesena, Italy

Work

Full-time

Experience

3+ years

About this Job

Soilmec SpA is seeking:

FIELD SERVICE SPECIALIST

Activities:

  • Diagnose and resolve technical issues related to Foundation Equipment
  • Troubleshoot hydraulic, hardware, software, and communication interface problems
  • Collaborate with customers to understand technical issues and provide effective solutions tailored to their needs
  • Assemble, install, and wire onboard electrical systems, electrical panels, and related components
  • Verify correct assembly using tools such as test heads and multimeters
  • Assemble mechanical and hydraulic components
  • Coordinate with internal teams—including design engineering, product management, and quality control—to solve complex technical problems and provide feedback for product improvement
  • Conduct product training courses for customers and service partners to enhance their understanding and troubleshooting capabilities
  • Accurately record customer interactions, technical issues, and solutions in a timely manner

Requirements:

  • Technical diploma (industrial, mechanical, electrical, electronic)
  • Knowledge of mechanical/hydraulic and electrical/electrotechnical drawings
  • Knowledge of electrical wiring tools and precision equipment
  • Knowledge of PLC programming systems
  • Familiarity with measuring instruments: testers, multimeters, and others
  • Knowledge of bolt, screw, thread, and hydraulic fitting measurements
  • Knowledge of measurement tools (tape measure, caliper)
  • At least 3 years of experience in similar roles
  • Good command of the English language (B2 level)
  • Excellent communication and leadership skills
  • Ability to work collaboratively and cross-functionally with other company areas
  • Willingness to travel internationally to provide technical support to customers

Trevi Group is an equal opportunity employer. We welcome applications from all members of society, regardless of age, gender, sexual orientation, ethnicity, religion, or belief.

About the Company

Trevi Group logo

Trevi Group

Public Company
System IntegrationRobotics Hardware & ComponentsConstruction & Agriculture

The Trevi Group is a world leader in the field of underground engineering in the design and marketing of specialized technologies in the sector. Set-up in Cesena in 1957, today the Trevi Group has over 65 offices and is present in more than 90 countries. The Group employs about 3200 employees. Internationalization, integration and the continuous exchange between its 2 divisions are among the reasons for the success of the Group: Trevi, which carries out special foundations and soil consolidation works for large infrastructure projects (subways, dams, ports and docks, bridges, railway and highway lines, industrial and civil buildings) and secures polluted sites and Soilmec, which designs, manufactures and markets machinery, systems and services for underground engineering. Among the many projects carried out by the Group over its 67 years of activity we remember: the construction of the Ertan Dam, the consolidation of the Tower of Pisa, the foundations of the Vasco da Gama Bridge, the foundation works of the new World Trade Center, the consolidation of the niches of the Bamiyan Buddhas, the consolidation of the Wolf Creek and of the LPV-111 levee, the recovery of the Costa Concordia, the new Copenhagen metro, the Four Frankfurt business centre and the new Paris metro line. In 2016, the Group acquired the works for the safety of the Mosul dam in Iraq, overcoming an extremely complicated technological and organizational challenge which received the 2022 DFI Outstanding project award. In 2022, the Group acquired the works for The Line project in Saudi Arabia, the foundation&consolidation works for the North East Link Project in Melbourne and the construction of the consolidation and drainage curtain of the Rogun Main Dam Foundation in Tajikistan, one of the highest dams in the world. Trevi-Finanziaria Industriale S.p.A. has been listed on the Milan stock exchange since July 1999 in the Euronext market.

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