Field Service Engineer

Introduction

Fives BRONX is actively seeking a full-time Field Service Engineer to join its teams in North Canton, OH.

At Fives, we are all driven by a common calling, to prove that industry can do it! We work together daily to make industry an answer to all of the major technological, environmental, social and economic challenges of our time. How do we do that? For over 200 years, we’ve invented and designed the solutions and technologies that substantially and sustainably improve everyone’s daily life.

Fives Bronx Inc. designs and supplies Abbey mills, Taylor-Wilson finishing equipment, and Bronx straighteners providing custom engineered products that offer a quality, fully-integrated solution. This combination of resources and infrastructure utilizes the most recent developments in technology, delivering reliable tube and pipe mill and finishing solutions for a wide range of seamless and welded products.

It is with you, that industry can do it!

Job Content

We are currently seeking a full time Field Service Engineer. 

At Fives we all have a part to play in achieving our common purpose. Your role will be to:

• Plan, supervise, and execute installation, integration, and commissioning of equipment at customer sites

• Troubleshoot, diagnose, and resolve mechanical, hydraulic, pneumatic, electrical, and control system issues in the field

• Perform repair, preventive maintenance, upgrades, and replacements on complex industrial equipment

• Analyze customer equipment performance to ensure safe, reliable, and optimal operation

• Identify root causes of equipment failures and recommend corrective actions or system improvements

• Interpret and work from mechanical, hydraulic, pneumatic, and electrical schematics, blueprints, and P&IDs

• Ensure all installation and service activities comply with safety standards and PPE requirements

• Provide technical support and training to customers and internal teams on equipment operation and maintenance

• Maintain accurate service documentation, including service reports, call logs, weekly reports, and visit schedules

• Manage service activities within defined technical scope, timelines, and budgets

• Build and maintain strong customer relationships with a focus on customer satisfaction and service quality

• Collaborate with engineering and product teams on equipment design, testing, or field improvements as needed

• Travel (domesticly and internationally) to customer and company facilities to support field service needs

At Fives BRONX and under the direction of the Manager of Aftermarket, you will join the Capital and Aftermarket teams.

We are seeking someone who has a technical degree in engineering, with 5+ years of hands on experience.

If you are a self-starter and committed, then we are eager to change the world with you!

Why come to Fives?

By becoming part of Fives, you will be joining an international group that will provide you

access to numerous opportunities for growth and mobility, in a wide number of fields.

We will give you room to learn, grow and develop, both professionally and personally,

thanks to our onboarding and support programs. Indeed, you will be able to benefit from

a hybrid work mode, and enjoy a number of other benefits including medical, dental,vision,

401K match, vacation, sick days, and holidays. 

Requirements

• Technical Degree, Engineering Degree or Equivalent Work Experience;
• Solid mechanical, hydraulic, and pneumatic experience in repairing and maintaining equipment;
• Experience in controls, VFD’s, MCC’s, PLC’s and HMI’s;
• Ability to read and understand mechanical, hydraulic, pneumatic, and electrical schematics and P
• Proficiency in PC utilizing MS Word, MS Excel and MS PowerPoint.