Field Service Engineer - Mechanical

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Parma

Field Service Engineer - Mechanical

YOUR OPPORTUNITY

Sidel is looking for a Field Service Engineer (FSE) specialized on Mechanic; the main focus is the following: Perform Installation, start‐up, commissioning and test of the Sidel Equipment supplied to customer sites; Perform technical assistance during and after the warranty period, carry out training and other after sales services of Sidel’s equipment installed at customer sites. Finally, a good understanding of the customer needs is to be developed to provide objective advice and to ensure customer satisfaction.

YOUR MISSION

• Test and evaluate equipment performance at customer plant, based on technical, contractual and safety specifications;
• Operate on Mechanical systems, HMI for regular activities and troubleshooting as per Standard Operating Procedures.
• Execute basic electrical work (e.g. cable wiring)
• Properly handle, check and transfer equipment non-conformities;
• Prepare Job Progress Chart and technical reports in reference to carried-out activities;
• Ensure ultimate internal and external customer satisfaction;
• Perform activities in line with the Standard Operating Procedures (SOPs), Sidel coordination plan rules and customer rules;
• Report after sales opportunities detected on Customer site;
• Coach junior colleagues on the on-site behavior, technical activities, troubleshooting and report-ing deliverables;
• Report to the ISM for team site activities.

YOUR PROFILE

YOUR PROFILE Education Qualifications and Language Requirements: - Technical professional qualification or Bachelor degree in Engineering as a plus; - English fluent, written and spoken; - Other foreign language as per regional allocation is a plus.

Professional Qualifications and Experience: - At least 5 years of experience in field activities; - Experience in the beverage industry; - Consolidated technical background on Mechanic; - Knowledge of Sidel Portfolio is a plus; - Aseptic knowledge is a plus; - Availability to travel ( Up to 90% Italy and Internationally, mainly Europe).

Key Leadership Behaviour: - Managing and measuring Work; - Process Management; - Problem Solving; - Action Orientated; - Peer Relationships.

By applying to this vacancy, the applicant acknowledges and agrees to the processing of his/her personal data included in the job application, as per Art. 13 of the Legislative Decree nr. 196 dated June 30th , 2003 “Italian data personal protection code” and per Art. 13 GDPR ( EU Regulation 2016/679 ).

By applying to this vacancy, the applicant acknowledges and agrees to the processing of his/her personal data included in the job application.