Field Service Engineer II

Location:

Phoenix, Arizona, United States

Job ID:

R0134930

Date Posted:

2026-06-29

Company Name:

J.R. AUTOMATION TECHNOLOGIES, LLC

Profession (Job Category):

Engineering & Science

Job Schedule:

Full time

Remote:

Yes

Job Description:

The Opportunity:

JR Automation, a Hitachi Group Company, is driven to deliver customer success worldwide. We provide intelligent automated manufacturing and distribution technology solutions that transform how the world's leading manufacturers make and distribute products. Our strength is our people and we’re always looking to get stronger across North America, Europe, and Asia. Join us as a Field Service Engineer as we work together to bring innovative automation solutions to life.

Location Type: This is an onsite customer support role in Pheonix Arizona

As aField ServiceEngineer, you will work at the customer site, to support and troubleshoot on various automation solutions including material handling systems, assembly lines, robotic cells & more. Your primary responsibilities will be to repair, retrofit, design, build, program, and deploy custom automated equipment and solutions. Heavy controls background and experience with Semiconductors is preferred.

How You’ll Make an Impact:

• Travel to customer site on a moment’s notice to perform troubleshooting and repair functions. This may include long hours, nights, weekends and holiday work.

• Complete aField ServiceReport for each customer service call.

• Troubleshoot, repair and maintain robot controllers, electrical control devices, mechanical units, transfer devices and peripheral equipment.

• Maintain a service tool kit and documentation to facilitate rapidcustomer response.

• Provide specific feedback to customer on issues and concerns that were found to be faulty pertaining to onsite automated equipment

• Robot and system programming and path editing of robot and related peripheral equipment to restore, maintain or optimize system performance.

• Conduct the electrical/hydraulic pneumatic debug, peripheral device programming, machine PLC programming, coordinate the machine debug, power-up, and machine validation.

• Repair industrial electronic equipment including I/O networks, data highways, variable speed drives, process control equipment, for a wide variety of automated control systems ranging from simple on-off control to robotics.

Note: This list of responsibilities is inclusive; however, it is intended to be a guideline for activities.

What You’ll Bring:

• High school diploma or equivalent;College degree preferred.

• 3+ years of experience with automated equipment build, troubleshooting & maintenance of automated/robotic cells.

• Formal technical training in automated equipment maintenance and troubleshooting on robotic cells and PLC/HMIreprogrammingMastercertification preferred.

• Ability to discuss, diagnose & repair robot operational and process problems as reported by the customer.

• Intermediate or expert proficiency in: Schematic interpretation.

• Robotics, Electrical,Troubleshooting, PLC and HMI programming.

• Proven mechanical aptitude with a focus on safety and quality.

Other Details:

• Travel up to 70% of the time may be required. This may include domestic and international travel depending on the project.AdditionalTravel Pay(per hour) is provided for some work assignments.

• Ability to complete Lock Out Tag Out training while employed at JR.

Disclaimer: JR Automation requires candidates to successfully complete a 10-panel drug screen, physical examination, and background check.

Company Overview:

At JR Automation, A Hitachi Group Company, we discover potential, reimagine limits, and advance industry. When faced with a problem, we find a solution. Together, we push what’s possible to automate for tomorrow.

Join our team of 2,000+ at one of our 20+ facilities around the world and be a part of the most experienced team of advanced automation integrators.

Fueled by Possible.

Equal Opportunity Employer (EOE)-Females/Minorities/Protected Veterans/Individuals with Disabilities

If you need a reasonable accommodation to apply for a job at JR Automation, please send the nature of request and contact information to jrcareers@jrautomation.com. Queries other than accommodation requests will not be responded to.