Assembly/Service Technician

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Summary

Location

Neenah, United States

Work

Full-time

Experience

3+ years

About this Job

Description

Position Description

Double E Group is an international market leader in the engineering and manufacturing of web handling, material handling, and converting solutions. Our broad portfolio of products are marketed to the paper, tissue, film and foil converting industries.

The Assembly/Service Technician is responsible for safely assembling, testing and troubleshooting company products in accordance with routings, work instructions, drawings and specifications. This role will share in-field service duties with the other team members to support our installed base of products.

Position requires about 10-15% travel, including domestic overnight travel. International travel/service support experience is a plus.

Responsibilities

  • Assembling products per routings, work instructions, engineering drawings, and specifications.
  • Testing/evaluating/documenting assembled products prior to shipment.
  • Troubleshoot installed products with customers via phone, computer, and in person.
  • Train Customer employees on operation and maintenance of products/systems.
  • Maintain a clean and safe working environment.
  • Approximately 10-15% overnight travel required to support machine startups, maintenance, and training at customer locations.
  • Other duties, as assigned.

Requirements

Requirements

  • Must have a working understanding of pneumatic and hydraulic systems.
  • Must have a working understanding of electrical circuits and wiring practices.
  • Must have a strong understanding of PLCs, HMI’s and Drives.
  • Must have experience with or general understanding of PLC ladder logic.
  • Excellent customer service skills required.
  • General computer skills required.

Education and Experience

  • Strong ability to comprehend Engineering drawings (mechanical, electrical, pneumatic, and hydraulic) and work instructions.
  • Must have a degree in an electrical/electro-mechanical field and/or minimum of 3 years of experience.
  • The ideal candidate will have a background in Allen Bradley controls.

About the Company

Double E Company, LLC logo

Double E Company, LLC

Privately Held
Industrial ManufacturingSystem Integration

Double E Group is a comprehensive resource for advanced web handling accessories for the paper, film, and foil web converting and packaging industries. The company's product line includes core chucks, core shafts, safety chucks, brakes, web guides, rollers, core cutters, core plugs, and large diameter reel spools. It also includes slitting systems and knife holders, as well as pre-configured roll stands and slitting modules. These complete solutions help customers to upgrade existing lines and/or add processing capabilities to get more production out of existing machines. The goal of the Double E Group is always to help converters run their lines faster, with more efficiency, and less down time while also providing ergonomic solutions to help ensure operator safety. In fact, the Double E Group introduced carbon fiber core shafts to the converting industry over 25 years ago, offering a lightweight (yet equally as strong) alternative to traditional heavy steel winding shafts. With tens of thousands of carbon fiber shafts in service all over the world, Double E Group is the recognized leader in the technology. In addition to its corporate headquarters in the USA, the Double E Group has offices and service facilities in Italy, England, Germany, France, Mexico, and Colombia. An extensive number of agents represent Double E Group in dozens of other countries around the world.

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